http://managedvideoblog.com The place to learn about and discuss Managed Video as a Service Mon, 08 Sep 2008 05:01:12 +0000 http://backend.userland.com/rss092 en Why is Fall the start of so many things? As if this time of year isn't busy enough with the start of school, extra-curricular sports and activities, when you add the season premieres of various tv shows, it's a recipe for sleep deprivation. This Fall has been particularly busy. I'm ordinarily ... http://managedvideoblog.com/2008/09/07/premiere-season/ Image via Wikipedia I had a series of posts in June asking the simple question, who's bigger, Salesforce.com or GM? (I, II, III, IV) The series concludes here, indicating that Salesforce.com's market capitalization remained slightly behind that of General Motors.  At least this was true on June 4th. Well, some things have changed.  Most who ... http://managedvideoblog.com/2008/09/06/salesforcecom-or-gm-update/ Cognitive dissonance is among my favorite topics in the field of psychology.  Why?  I think this relates to two things:  It is very simple to understand, and it is extremely powerful.  Cognitive dissonance describes the stress that develops when we hold two ideas that are inconsistent.  The theory of cognitive dissonance purports that we all have ... http://managedvideoblog.com/2008/09/05/cognitive-dissonance/ John Honovich rated managed video as one of the top 3 emerging technologies in Video Surveillance for 2008.  We here at Envysion are flattered to be mentioned as the segment leader! I think John has it right that it's going to take several years before managed video is as big as ... http://managedvideoblog.com/2008/09/05/managed-video-as-an-emerging-market-segment/ I recently met with an outsourced call center executive, with more than 78 call centers distributed around the globe.  They employ more than 70,000 people and have a highly distributed environment.  One of the biggest challenges in convincing a company to outsource their customer care, sales and technical support is ... http://managedvideoblog.com/2008/09/04/applying-video-to-the-call-center/ Here are some interesting statistics that we capture on our MVaaS offering: Last week: Average number of unique users accessing video per customer: 15 Average number of logins per unique user: 3.9 Maximum unique users accessing video per customer: 464 In layman's terms, this means that an average of 15 different people per customer used our video ... http://managedvideoblog.com/2008/09/03/another-mvaas-differentiator-user-statistics/ I frequently talk about using data to enhance the usefulness of video, but what about a video composed entirely of data?  Radiohead's House of Cards video is just that, a video created completely from data. Radiohead used similar technology that Google uses in Google Earth to capture 3-D models of buildings. Would ... http://managedvideoblog.com/2008/09/03/radiohead-data/ Image via Wikipedia Paradoxically, one of the necessary ways to fight identify theft is to share information about yourself. This is necessary because you can't prevent someone from pretending to be you unless the person you are communicating with has some information about you. Using one's intrinsic physical and behavioral traits ... http://managedvideoblog.com/2008/09/03/identity-theft-and-effectiveness-of-biometrics/ I read an interesting article in Hospitality Technology entitled "Protect Everyone Involved: Basic PCI Compliance Tips". This is a good article about why you should be interested in PCI compliance if you are a restaurateur. However, it omits one important consideration. The article omits the ... http://managedvideoblog.com/2008/09/02/685/ I recently had the opportunity to tap our service using a Mac laptop and I'm happy to say, it worked very well. The application necessary to support access from the Mac OS is called Parallels. Once installed with Windows XP and IE, it's a simple as an extra double-click from ... http://managedvideoblog.com/2008/08/30/for-the-mac-users/