Is IT governance a problem? Using internal charge back schemes to manage costs for IT? A simpler solution might just be SaaS. Check out RSR’s article on IT Chargebacks: Tools for Business Alignment or Past their Prime?
I agree with them that internal chargebacks for IT have past their prime. SaaS is helping to further make [...]
Not sure if you’ve been paying attention, but it appears that there are a host of players and investors that share our bullish view of the opportunity in the restaurant and retail space – despite the gloomy economy.
By my informal count, $35 million has been invested in video providers that target retail and restaurants in [...]
Image via Wikipedia
I’ve been thinking a bit about operations science and quality assurance for a few weeks now. I think there could be some parallels to performing loss prevention.
If no one counted the cash at the end of the day, how much would go missing? The answer: you can’t tell if you’re not measuring it.
So [...]
Last week I wrote a post decribing how broadband service providers (BSPs) are doing much better as a channel for MVaaS than traditional security integrators. This raises a couple of obvious questions: what is driving the early disparity in traction and is this advantage sustainable over time?
In order to understand these two channels’ relative performance, [...]
I’ve posted before on the various channel partners that I believe are good fits for our service and for MVaaS in general. There are a lot of potential partners that are interested in adding a recurring, managed service to their portfolio, particularly one that is differentiated and has a very measurable and powerful ROI.
Two segments [...]
Have you ever heard of the Hawthorne Effect?
The Hawthorne Effect is a term from psychology that describes the tendency of people to act differently when they know they are being studied. The concept was named by Henry Landsberger, who was busy in the 1950’s analyzing experiments from the 1920’s at the Hawthorne Works.
The earlier experiments were [...]
