Dan Caruso has an interesting blog series on Unintended Consequences (“UC”) (I, II, III, IV, V). With Star Trek as the backdrop, he challenges the recent governmental interventions designed to help the current economic situation. Great posts and also great comments.
This got me thinking about UC in other contexts. Take MVaaS, for example. By merely introducing video, certain things change. Employees may work harder. Customer may feel safer. Would-be bad guys may target other stores. Operators may utilize the system to improve profitability. These, of course, are the intended benefits.
But are there UC to consider? Any suggestions?