Today begins the post-Christmas retailing season. While sales have been sluggish (understatement?), retailers will no doubt be inundated this weekend by those looking to scoop up bargains or return/exchange merchandise.
I’ve had the displeasure of being part of this annual tradition in the past. The returns desk takes on the look of a busy dry-cleaning store, with unfolded clothing draped over empty shopping carts. A truly horrifying scene for those of us hoping for only a quick visit.
While waiting in line, I’ve often wondered how retailers maintain order. How much is lost in the hustle? Perhaps a better question: How much could be saved by recording video of these transactions, linked to the return receipts, for discreet loss prevention auditing after the events?
This is one of the compelling value propositions available for MVaaS customers. It may not shorten the lines, but it would help to protect the bottom line.