I received two requests for exception reporting linked to video last week. One from a prospective customer who is in trials with Envysion and one in the form of an RFP. Both came from loss prevention staff. Both are interested in using Envysion’s video and reporting functions for LP activities.
It is interesting how these two LP staffs have such similar LP exception reporting requirements, even though they come from different aspects of retail (hard goods vs. restaurant).
I’ll share some of the requirements tomorrow, but for today, I’d like to explore the best way to provide exception reporting. One approach is the all-in-one application. That is, find one application (MVaaS or not) that can provide exception reporting, video management, alerting, trending, and everything else. The advantage of course is that the user has one (presumably well designed) user interface to use. However, the downside is you may not get best of breed. In fact, there may be significant shortcomings in both reporting and video management when bought as one package.
On the other hand, the best-in-breed approach allows one to purchase two separate applications, both excellent in their own right. The challenge comes from how to integrate them together. MVaaS can play a very big role in the latter case as well.
More to come on how you might integrate MVaaS and an exception reporting system!